Terms of Use – Natural Phocus

1. Introduction

Welcome to Natural Phocus. These Terms of Service (“Terms”) govern your access to and use of our website, online store, and related services (collectively, the “Service”). By visiting our site and/or purchasing something from us, you agree to be bound by these Terms, along with our Privacy Policy and Return Policy.

If you do not agree to these Terms, you may not access or use the Service.

2. Eligibility & Use of the Website

• You must be at least the age of majority in your state or province of residence, or have the consent of a parent or guardian, to use this site.
• The Service is for personal, non-commercial use only. You may not copy, reproduce, modify, distribute, or display any content from this site without our prior written permission.
• You agree not to use the Service for any unlawful purpose, to violate intellectual property rights, to upload viruses or malicious code, or to interfere with the operation of the site.

3. Products & Services

• Natural Phocus offers fine art photography, prints, digital “mindscapes,” and related wellness products.
• We make every effort to display product colors and images as accurately as possible, but variations may occur due to screen or print differences.
• Availability, pricing, and descriptions of products are subject to change without notice.

4. Orders & Payments

• Payment is required at the time of purchase. We accept the payment methods shown at checkout.
• We reserve the right to refuse or cancel any order at our discretion, including suspected fraudulent or unauthorized transactions.
• You agree to provide accurate, current, and complete billing and account information.

5. Shipping & Delivery

• We ship to the addresses provided at checkout. Customers are responsible for providing correct shipping information.
• Delivery times may vary and are subject to carrier delays outside our control.
• If you order a product for delivery outside the United States, you are responsible for compliance with local laws, duties, and taxes.

6. Returns & Refunds

• Our Return Policy (available on this site) explains eligibility, timelines, and procedures for returns.
• Refunds are processed once items are received and inspected.
• Certain items may be non-refundable (see Return Policy).

7. Exchanges (Defective or Damaged Items)

• Exchanges are available only for items that arrive defective or damaged.
• To request an exchange, contact us at support@naturalphocus.com with your order number and photos of the product.
• Items must be returned in original packaging unless otherwise instructed.

8. Gift Purchases

• If an item was marked as a gift and shipped directly to you, you will receive a gift credit once your return is processed.
• If the order was not marked as a gift, refunds will be issued to the original purchaser.

9. Intellectual Property

• All content on this site, including images, text, logos, and digital downloads, is owned by Natural Phocus or our licensors.
• No part of the site may be reproduced, distributed, or used commercially without our written consent.

10. Disclaimer of Warranties

• Except as expressly stated, all products and services are provided “as is” and “as available,” without warranties of any kind, either express or implied.
• We do not guarantee that the Service will be uninterrupted, error-free, or secure.

11. Limitation of Liability

• To the fullest extent permitted by law, Natural Phocus and its affiliates shall not be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits or data.
• Our maximum liability for any claim shall not exceed the amount paid for the product or service at issue.

12. User Submissions & Feedback

• If you submit feedback, comments, or suggestions, you grant us the right to use them without restriction or compensation.
• You agree not to post unlawful, abusive, or infringing material through the Service.

13. Privacy & Data Use

• Your submission of personal information is governed by our Privacy Policy, which explains how we collect and use your data.

14. Changes to Terms

• We may update these Terms at any time by posting a revised version on this page.
• Your continued use of the Service after changes are posted constitutes acceptance of the new Terms.

15. Governing Law & Dispute Resolution

• These Terms are governed by the laws of the State of Arizona, United States.
• Any disputes shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes will be handled in accordance with applicable state or federal courts located in Maricopa County, Arizona.

16. Contact Information

If you have questions about these Terms, please contact us at:

support@naturalphocus.com
Biophilic Media LLC
18521 E. Queen Creek Rd, Ste 105-422
Queen Creek, AZ 85142, United States